Our Strategy

Enhancing the use of Information Technology


The use of information technology has brought about a revolution in the manner in which business operations are carried out throughout the world. More and more operations are being carried out 'on-line', reducing the time taken and taking the world towards 'paperless' operations. Thus, use of 'Electronic Data Interchange' (EDI) has come to be accepted widely as the means of interface between business partners as also Government agencies.


Indian Customs is also committed to adopt this new deal so as to attain global standards in speeding up flow of goods, thereby reducing the turn-around and inventory carrying costs, imparting vital competitive edge to the Indian trade and industry.


Building on the success of the pilot EDI project at Delhi Air Cargo, we would seek to promote electronic commerce and facilitate expeditious clearance of cargo through the following measures:-


Automated processing of import and export entries and cargo declarations, with least paper work and human intervention, at the sea ports, airports, inland container depots, container freight stations and land border stations.


Enabling EDI with businesses, shipping lines, airlines, carriers, customs agents, custodians and other agencies concerned with cargo clearance and international trade.


Providing access to customs electronic infrastructure to enable business partners to obtain information required by them for making compliance.


Computerisation of all the other customs operations and management activities to provide better service to our clients and enhance our performance.


Similarly, we envisage the following measures for enhancing the use of information technology in our excise operations:-


Receipt and processing of excise assessment returns electronically, through EDI, Internet and other means.


Enabling the assessees to maintain computerised records, issue computer generated invoices and file returns electronically.


Having an automated 'returns' processing system to assist assessment and audit functions.


Building a Management Information System to assist policy making, monitoring of revenue trends and combating duty evasion by developing assessee profiles.